In its 2025 Tech Trends Report, Info-Tech Research Group unveils new insights on the future of AI, quantum computing, and cybersecurity.
Six Key Tech Trends For 2025
The six key tech trends identified by Info-Tech Research Group for 2025 are:
1. AI Avatars and Chatbots:
Generative AI is making it increasingly difficult to distinguish between human- and AI-generated interactions. AI avatars and chatbots, now integrated into many enterprise systems, are transforming user experiences and the way organizations handle customer service, software development, and marketing. However, the rise of deepfakes presents new security threats, raising the need for robust AI detection and defense mechanisms. According to Info-Tech’s Future of IT 2025 survey, 70% of respondents are already using generative AI chatbots, with Microsoft Copilot leading adoption at 78.84%.
2. Deepfake Defense:
With the increasing sophistication of AI-generated digital humans, deepfakes are becoming a powerful tool for fraud and misinformation. IT leaders are prioritizing AI-powered detection tools and content authentication methods, such as blockchain, to combat the rising threat of AI-powered cyberattacks and ensure the integrity of their data. AI ranks as the second-most disruptive force to business operations, just behind talent shortages, with a disruption risk score of 3.55 out of 5, according to Info-Tech’s findings.
3. Quantum Advantage:
Quantum computing has moved beyond theoretical exploration and is now accessible through cloud platforms, enabling real-world business experiments. As organizations begin leveraging quantum hardware to solve complex problems, industries such as media, government, and financial services are leading the charge in quantum investments. Thirty-three percent of organizations in the media, telecom, and technology sectors are investing in quantum computing, followed by 27% in the public sector, and 20% in financial services.
4. Post-Quantum Cryptography:
With the threat of quantum computers breaking current encryption methods looming on the horizon, organizations must prepare for “Q-day.” The adoption of post-quantum cryptography is now a critical priority, particularly for industries handling sensitive data, such as finance, healthcare, and government. Info-Tech reports that 31% of advanced IT departments plan to invest in post-quantum cryptography before the end of 2025, compared to 16% of average IT departments. This preparedness is critical as organizations face increasing risks from “Harvest Now, Decrypt Later” cyberattacks.
5. AI Sovereignty:
While AI offers significant opportunities, it also poses risks to industries such as music, news, and customer service. The firm explains in the report that organizations are focusing on balancing AI adoption with governance and control to protect sensitive data, reduce costs, and ensure AI performance. By 2026, more companies will run localized AI models to improve cost-effectiveness and maintain control over their AI initiatives. Privacy and security concerns top the list of factors influencing AI investment decisions, with 65% of respondents citing it as a key consideration.
6. Expert Models:
As AI matures, organizations are increasingly developing custom AI models tailored to their specific industries. These expert models improve the accuracy and relevance of AI outputs, enabling businesses to derive exponential value from AI investments. Info-Tech reports that 80% of high-maturity IT departments, or “Transformers,” have already invested in AI or plan to do so by the end of 2025, compared to 72% of average IT departments. Higher maturity firms are twice as likely to expect exponential value from AI by 2025.
7. Biometric technology
A recent survey of security professionals revealed that 72 percent of companies are planning to drop traditional passwords by 2025. This will give rise to new authorization services for face, voice, eye, hand and signature identification.
8. 3D printing
3D printing could enable unprecedented levels of mass customization and dramatically reduce the cost of supply chains generating an estimated economic impact of $230 to $550 billion annually by 2025.
9. Genomics
Genetic engineering technology will grow with faster computer processing speeds. DNA sequencing technologies and advanced analytics will improve agricultural production, reduce reliance on fossil fuels and extend human life expectancy.
10. Blockchain
Blockchain is best known in the context of virtual currency Bitcoin, but a recent report showed 64 different use cases of blockchain across 200 companies. Streamlined, secure contracting and transacting will drive commercial use.